Incidents reported on status page for Collins Foods https://collinsfoodsuptime.cobblestone.software/ en https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 23:00:41 +0000 https://collinsfoodsuptime.cobblestone.software/#bec03ce885ecee930daf4efd1227fd4a19160a3ed526b64111ba0c4ed334c9cb Collins Foods - Gateway recovered https://collinsfoodsuptime.cobblestone.software/incident/804651 Mon, 12 Jan 2026 22:12:00 -0000 https://collinsfoodsuptime.cobblestone.software/incident/804651#345d4f468a79d8db241fdbf3498e86812c6fb27311199eeee20819c26183ebce Notice Of Downtime Incident Resolution 1/12/2026 As an administrator of your organization’s CobbleStone Software Contract Insight account, you are receiving this notice in response to the recent DNS disruption involving the cobblestone.software domain. What Happened At approximately 3:10–3:15 PM EST on Monday, January 12, 2026, we were made aware of a DNS disruption affecting the cobblestone.software domain. This issue did not impact all users simultaneously and was intermittent due to DNS propagation behavior. Our team immediately engaged with our third-party DNS provider, identified the root cause, and corrected the configuration within about 15–20 minutes. However, DNS propagation is not instantaneous and can take time to fully resolve globally. We monitored propagation efforts with the provider for 60–90 minutes to ensure accurate restoration. According to our provider, full propagation would take 2–4 hours worldwide. How it has been resolved The DNS configuration issue was corrected promptly, and propagation has been monitored to confirm restoration of full functionality. All services were completely propagated globally by 6:27 PM EST. We are working with our DNS provider to review safeguards and implement measures to prevent similar disruptions in the future. We appreciate your patience and understanding as we worked to resolve this issue. Please don’t hesitate to reach out to our Customer Success Team if you have any further questions or concerns at CustomerSuccess@CobblestoneSystems.com Sincerely, Tiffany Salmon Security Compliance Analyst Email tsalmon@cobblestonesystems.com Phone 866-330-0056 x 2222 Web www.CobbleStoneSoftware.com Fax 609-482-8023 https://collinsfoodsuptime.cobblestone.software/incident/804651 Mon, 12 Jan 2026 22:12:00 -0000 https://collinsfoodsuptime.cobblestone.software/incident/804651#345d4f468a79d8db241fdbf3498e86812c6fb27311199eeee20819c26183ebce Notice Of Downtime Incident Resolution 1/12/2026 As an administrator of your organization’s CobbleStone Software Contract Insight account, you are receiving this notice in response to the recent DNS disruption involving the cobblestone.software domain. What Happened At approximately 3:10–3:15 PM EST on Monday, January 12, 2026, we were made aware of a DNS disruption affecting the cobblestone.software domain. This issue did not impact all users simultaneously and was intermittent due to DNS propagation behavior. Our team immediately engaged with our third-party DNS provider, identified the root cause, and corrected the configuration within about 15–20 minutes. However, DNS propagation is not instantaneous and can take time to fully resolve globally. We monitored propagation efforts with the provider for 60–90 minutes to ensure accurate restoration. According to our provider, full propagation would take 2–4 hours worldwide. How it has been resolved The DNS configuration issue was corrected promptly, and propagation has been monitored to confirm restoration of full functionality. All services were completely propagated globally by 6:27 PM EST. We are working with our DNS provider to review safeguards and implement measures to prevent similar disruptions in the future. We appreciate your patience and understanding as we worked to resolve this issue. Please don’t hesitate to reach out to our Customer Success Team if you have any further questions or concerns at CustomerSuccess@CobblestoneSystems.com Sincerely, Tiffany Salmon Security Compliance Analyst Email tsalmon@cobblestonesystems.com Phone 866-330-0056 x 2222 Web www.CobbleStoneSoftware.com Fax 609-482-8023 https://collinsfoodsuptime.cobblestone.software/incident/804651 Mon, 12 Jan 2026 22:12:00 -0000 https://collinsfoodsuptime.cobblestone.software/incident/804651#345d4f468a79d8db241fdbf3498e86812c6fb27311199eeee20819c26183ebce Notice Of Downtime Incident Resolution 1/12/2026 As an administrator of your organization’s CobbleStone Software Contract Insight account, you are receiving this notice in response to the recent DNS disruption involving the cobblestone.software domain. What Happened At approximately 3:10–3:15 PM EST on Monday, January 12, 2026, we were made aware of a DNS disruption affecting the cobblestone.software domain. This issue did not impact all users simultaneously and was intermittent due to DNS propagation behavior. Our team immediately engaged with our third-party DNS provider, identified the root cause, and corrected the configuration within about 15–20 minutes. However, DNS propagation is not instantaneous and can take time to fully resolve globally. We monitored propagation efforts with the provider for 60–90 minutes to ensure accurate restoration. According to our provider, full propagation would take 2–4 hours worldwide. How it has been resolved The DNS configuration issue was corrected promptly, and propagation has been monitored to confirm restoration of full functionality. All services were completely propagated globally by 6:27 PM EST. We are working with our DNS provider to review safeguards and implement measures to prevent similar disruptions in the future. We appreciate your patience and understanding as we worked to resolve this issue. Please don’t hesitate to reach out to our Customer Success Team if you have any further questions or concerns at CustomerSuccess@CobblestoneSystems.com Sincerely, Tiffany Salmon Security Compliance Analyst Email tsalmon@cobblestonesystems.com Phone 866-330-0056 x 2222 Web www.CobbleStoneSoftware.com Fax 609-482-8023 https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 22:03:45 +0000 https://collinsfoodsuptime.cobblestone.software/#7b87a0af8a4919609100684858ab0dd78da626822b10f0c814ae286b1e71383f Collins Foods - Core recovered https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 21:38:03 +0000 https://collinsfoodsuptime.cobblestone.software/#bec03ce885ecee930daf4efd1227fd4a19160a3ed526b64111ba0c4ed334c9cb Collins Foods - Gateway went down https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 21:29:20 +0000 https://collinsfoodsuptime.cobblestone.software/#77f54e03d206ec0b85380e9aa6599163dc2f6abe78dfd84d8fb6cee79b5d3681 Collins Foods - Signing recovered https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 21:16:46 +0000 https://collinsfoodsuptime.cobblestone.software/#7b87a0af8a4919609100684858ab0dd78da626822b10f0c814ae286b1e71383f Collins Foods - Core went down https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 21:04:47 +0000 https://collinsfoodsuptime.cobblestone.software/#18d234ece3bdb0e177ddecebb0bae56b81fa618dc0644d5cc2d864e4ab73b573 Collins Foods - Gateway recovered https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 20:43:35 +0000 https://collinsfoodsuptime.cobblestone.software/#18d234ece3bdb0e177ddecebb0bae56b81fa618dc0644d5cc2d864e4ab73b573 Collins Foods - Gateway went down https://collinsfoodsuptime.cobblestone.software/ Mon, 12 Jan 2026 20:31:21 +0000 https://collinsfoodsuptime.cobblestone.software/#77f54e03d206ec0b85380e9aa6599163dc2f6abe78dfd84d8fb6cee79b5d3681 Collins Foods - Signing went down https://collinsfoodsuptime.cobblestone.software/ Sat, 29 Nov 2025 18:40:37 +0000 https://collinsfoodsuptime.cobblestone.software/#9f1614d091d84bdb6d49351184a8c0f3e9a90a183a8c5f2bfaeb7e76d2cc9fa8 Collins Foods - Signing recovered https://collinsfoodsuptime.cobblestone.software/ Sat, 29 Nov 2025 18:40:21 +0000 https://collinsfoodsuptime.cobblestone.software/#b0709d719c30dcd56faca99ff1415749fdf837179b07d86f4c890095a3859cef Collins Foods - Gateway recovered https://collinsfoodsuptime.cobblestone.software/ Sat, 29 Nov 2025 18:40:09 +0000 https://collinsfoodsuptime.cobblestone.software/#bc160555f61a903ba7592efadba4e1aa3a1bfd2676637554eeb99b3c9907947a Collins Foods - Core recovered https://collinsfoodsuptime.cobblestone.software/ Sat, 29 Nov 2025 17:21:48 +0000 https://collinsfoodsuptime.cobblestone.software/#bc160555f61a903ba7592efadba4e1aa3a1bfd2676637554eeb99b3c9907947a Collins Foods - Core went down https://collinsfoodsuptime.cobblestone.software/ Sat, 29 Nov 2025 17:21:39 +0000 https://collinsfoodsuptime.cobblestone.software/#b0709d719c30dcd56faca99ff1415749fdf837179b07d86f4c890095a3859cef Collins Foods - Gateway went down https://collinsfoodsuptime.cobblestone.software/ Sat, 29 Nov 2025 17:21:28 +0000 https://collinsfoodsuptime.cobblestone.software/#9f1614d091d84bdb6d49351184a8c0f3e9a90a183a8c5f2bfaeb7e76d2cc9fa8 Collins Foods - Signing went down https://collinsfoodsuptime.cobblestone.software/ Wed, 19 Nov 2025 15:56:48 +0000 https://collinsfoodsuptime.cobblestone.software/#901766d214af3f7eb5bc8c790f119902e9cc8712609d8b319ff9fdcac6c28aec Collins Foods - Core recovered https://collinsfoodsuptime.cobblestone.software/ Wed, 19 Nov 2025 15:56:17 +0000 https://collinsfoodsuptime.cobblestone.software/#f793d4004705d9018df623b266f0251078c3a36d6b9734cbe3fc2cbca12bc76c Collins Foods - Gateway recovered https://collinsfoodsuptime.cobblestone.software/ Wed, 19 Nov 2025 15:56:07 +0000 https://collinsfoodsuptime.cobblestone.software/#80196cfc697fdfc516a6584052b1ecf8bfb2fedcdd1a8412deeed00a8a709fb1 Collins Foods - Signing recovered https://collinsfoodsuptime.cobblestone.software/ Wed, 19 Nov 2025 15:52:44 +0000 https://collinsfoodsuptime.cobblestone.software/#901766d214af3f7eb5bc8c790f119902e9cc8712609d8b319ff9fdcac6c28aec Collins Foods - Core went down https://collinsfoodsuptime.cobblestone.software/ Wed, 19 Nov 2025 15:52:35 +0000 https://collinsfoodsuptime.cobblestone.software/#f793d4004705d9018df623b266f0251078c3a36d6b9734cbe3fc2cbca12bc76c Collins Foods - Gateway went down https://collinsfoodsuptime.cobblestone.software/ Wed, 19 Nov 2025 15:52:25 +0000 https://collinsfoodsuptime.cobblestone.software/#80196cfc697fdfc516a6584052b1ecf8bfb2fedcdd1a8412deeed00a8a709fb1 Collins Foods - Signing went down